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Easy Returns 📮

If you are unhappy with your purchase or would like to return your items, please send your item(s) back to our Distribution Center in accordance with our Online Return Policy. Please review the policy below before processing your return. 

To process a return, please follow these simple steps:
Babe Label - The Babe List
Complete a returns request form (included in your original packaging or by downloading and printing (this form).
Babe Label Return Form - Print
Babe Label - The Babe List
Mail your return to:
 Babe Label  3206 Mathieson Drive NE Suite #4
 Atlanta, GA 30305
Babe Label - The Babe List
Babe Label does not provide pre-paid return labels; you are responsible for covering the shipping costs to return.
Babe Label - The Babe List
Depending on the shipping method and carrier selected, your return package may take several days to reach us.
Babe Label - The Babe List
Please allow 5-7 business days to process your return once it is received by our Distribution Center.
Babe Label - The Babe List
Products must be returned in new condition. Babe Label monitors return activity for abuse and reserves the right to limit returns or exchanges at Babelabel.com or any products from the Babe Label Skincare Collection sold in retail stores. 

Returns Policy

  • Items must be sent back within 30 days of the delivery date.
  • All Cosmetic and Skincare products must be returned unopened and in the original packaging.
  • Items must be unworn, unwashed, and have original tags attached.
  • Items must be free of stains, makeup, deodorant, or wear.
  • Swimsuits and Undergarments are non-returnable
  • Beauty products, cosmetics, and accessories are non-returnable.
  • Babe Label reserves the right to apply a 50% restocking fee for Final Sale or stale items.
  • All returns are refunded via store credit in the form of a Babe Label Gift Card.
  • Returns are processed within 5-7 business days after your item(s) are received at our Distribution Center.
  • Babe Label does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
  • Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. Please email orders@babelabel.com for assistance.)
  • Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging or download and print this form.)
  • Return drop-offs are not accepted at our Distribution Center or corporate office.
  •  Final Sale: A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Babe Label will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Babe Label E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!

Helpful Hint: if returning by mail, we suggest using USPS flat rate shipping for convenience (you can find information on flat rate shipping via USPS.com or by clicking here). You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.

Returns by Mail

Complete a returns request form (included in your original packaging or by downloading and printing this form), and include it in your return package.

If the return request form is not filled out correctly, your return may experience delays in processing. Kindly note that if you neglect to include the correct Order Number on the return form and/or the correct return item(s), we will be unable to process your return. Additionally, multiple order returns must be accompanied by separate return forms for each order. 

Alternatively, you may use the packing slip(s) provided with your order(s) to return; simply mark your packing slip and include the appropriate Return Reason code next to the item indicated on the packing slip. 

Pack your item(s) securely in the original product packaging. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached. Final Sale items cannot be returned. NO ACCEPTIONS.

All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages.

Send your package to:

Babe Label

3206 Mathieson Drive NE

Atlanta, GA 30305 

 

RETURN FAQS

  
Q. What's your return policy?
A. We welcome you to return your item(s) by mail in accordance with our Easy Returns policy and repurchase the item(s) in your desired size or style once your store credit is issued. 
Q. Does Babe Label Cover the Shipping costs to Return?
A. Babe Label does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
 
Q. What do I need to include in my Return Package?
A. Return packages must include a completed return request form and original packing slip to ensure processing. (Note: If the return request form is not filled out correctly, your return may experience delays in processing. You may use the return request form included in your original packaging or download and print this form.)
Helpful Hint: if returning by mail, we suggest using USPS flat rate shipping for convenience (you can find information on flat rate shipping via USPS.com or by clicking here). You will be responsible for covering shipping costs to return items and shipping charges must be prepaid.

Q. What are the Packaging Requirements? 

A. Pack your item(s) securely in the original product packaging. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached. Final Sale items cannot be returned. NO ACCEPTIONS.

Q. How do I ship my Return?

A. All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected. We recommend sending your return via USPS Flat Rate with a tracking number and insurance, as we are not responsible for lost or stolen packages.

Q. What if I forgot to fill out my Order Number on the Return Form?

A. If the return request form is not filled out correctly, your return may experience delays in processing. Kindly note that if you neglect to include the correct Order Number on the return form and/or the correct return item(s), we will be unable to process your return.

Q. What if I multiple returns from different orders?

A. Multiple order returns must be accompanied by separate return forms for each order. Alternatively, you may use the packing slip(s) provided with your order(s) to return; simply mark your packing slip and include the appropriate Return Reason code next to the item indicated on the packing slip.

Q. What if My Return is lost or stolen? 

A. Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit. Without proof of receipt and delivery, Babe Label will not issue store credit for your returns. Once your return is fully processed, we will issue you store credit in the form of a Babe Label E-Gift Card for use on a future purchase. E-Gift Cards never expire, and are redeemable right away!

Q. What if I have a damaged, defective, or incorrect item?
A. If you receive a damaged product you must report it within 2 days of the order delivery by sending a photo of the order in the form of an email to orders@babelabel.com with "damaged order #_____" in the subject line. After the Babe Label team processes the Damaged Order you will receive the same product in pristine condition or store credit. 
Q. When do I have to report my damaged, defective, or incorrect item? 
A. Damaged, defective, or incorrect items must be reported within 2 days of delivery. (Note: If such items are not reported in a timely fashion, we will not issue store credit. 
Q. What's your exchange policy?
A. Because we can't ensure our #BabeLabelBabes will be issued the style/size they desire by the time their returned items come back to the Distribution Center, we are unable to accommodate exchanges by mail.
Q. Does Babe Label provide a Prepaid Label for Returns? 
A. Babe Label does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
Q. Help! I received the wrong color or my item arrived damaged.
A. What! Not ok! Accidents happen but we will attempt to fix this ASAP. Please email us a pic of the broken or incorrect product to receive return instructions to orders@babelabel.com with the subject line "Wrong Item Order_____" in the subject line. Please give us 48 hours for a team member to get back to you.
Q. Can I return a Final Sale Item?
A. A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

 

Returned to Sender & Refused Packages

This can happen if 1) an address is invalid or missing information 2) the carrier is unable to deliver your package 3) the order is refused by the customer at the time of delivery. Returned to sender or refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge. We are unable to replace or reship in these instances as all returned shipments are processed by our Returns Department. Instead, please use the E-Gift Card to place a new order using the correct address. Keep in mind that we do not guarantee your items will be in-stock at the time of your reorder.

Note: We are unable to make changes to orders that are placed on our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. Babe Label does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase. 

 

Reserved Rights Regarding Returns

 - Babe Label reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

- An irregular or excessive returns history indicative of “wardrobing;”

- An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or,

- Potential fraudulent or criminal activity.

- Similarly, Babe Label reserves the right to refuse service to any customer or entity, due to similar actions as noted above.

- Non Babel Label items sent to our Distribution Center will be discarded upon receipt.

Excessive Returns

Our Customer Protection Team handles situations in which a #BabeLabelBabe return history may be indicative of fraudulent activity or wardrobing. In these situations, the Customer Protection Team will reach out to discuss the situation and work with you to either resolve the issue or determine if we need to refuse service going forward. While we never want to reject a #BabeLabelBabe, we must ensure the safety, welfare, and comfort of all #BabeLabelBabe across the globe.